LKIN Support

Last updated: August 10, 2026

How to get help

There are three ways to reach us:

• In-app support form (LKIN Pro): tap the crown icon in the app header, then open the support form. Tell us your name, how to reach you (email or phone), and what went wrong. Pro support requests are answered with priority.
• Email (everyone): write to lkin@gamifytechsolutions.com. Include your iOS version and a short description of the problem so we can help faster.
• Website: visit gamifytechsolutions.com, the website of Gamifytech Solutions Pvt Ltd, the company behind LKIN.

How does unlocking work?

You choose the apps you want to lock, and Apple's Screen Time technology enforces the lock at the system level. To unlock those apps for a window you choose (anywhere from 5 minutes to 24 hours), you complete a short language practice session. When the session is done, your apps unlock for the chosen window, and a Live Activity countdown in the Dynamic Island shows how long you have left.

How do I cancel LKIN Pro?

Your subscription is billed and managed entirely by Apple, so cancellation happens in iOS, not inside LKIN:

• Open iOS Settings > Apple Account > Subscriptions.
• Select LKIN Pro and tap Cancel.

Cancel at least 24 hours before your renewal date to avoid the next charge. If you are on the 7-day free trial, cancel at least 24 hours before the trial ends to avoid being charged at all. For refunds, contact Apple at reportaproblem.apple.com — Apple handles all refunds.

How do I restore my purchase?

If you reinstalled the app or switched to a new iPhone, use the Restore purchases option in the app. Make sure you are signed in to the same App Store account you used to subscribe.

Why does LKIN need Screen Time permission?

Locking apps at the operating-system level is only possible through Apple's Screen Time technology (FamilyControls), which requires a one-time system permission. Without it, iOS will not let LKIN block anything. Note that this permission is privacy-preserving by design: iOS gives LKIN only opaque tokens for the apps you select, so we cannot see which apps you locked, and that information never leaves your device.

What happens to my streak if I miss a day?

Your streak counts consecutive days of practice, so missing a day normally resets it. LKIN Pro includes 2 streak freezes per month, which protect your streak on days you miss. Your streak count, your calendar of practiced days, and your streak-freeze usage are synced to the cloud, so your streak survives a reinstall or a new device.

How do I change the unlock window?

The unlock window is how long your apps stay unlocked after a practice session. You can change it from the unlock window selector on the Locks screen or in Settings. Any duration from 5 minutes to 24 hours (1440 minutes) is available; custom unlock windows are an LKIN Pro feature.

How do I export my data?

Go to Settings > Your data > Export my data. You will get a JSON file containing your settings, streak, learning progress, and session log.